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(the "Site") is owned and operated by Canada Tools Ltd / CTS Building Supplies

Canada Tools Limited aka CTS Building Supplies- Privacy Policy

Effective Date: 4-10-2023 At Canada Tools Limited aka CTSBuilding Supplies, we value your privacy and are committed to protecting your personal information. By this Privacy Policy, we will collect, use and safeguard the information you provide to us. We want to ensure that you have a clear understanding of our data practices, so please take a moment to review this policy. Throughout this policy, any reference to "we," "our," or "us" refers to CTS Building Supplies

Personal Information

Sources We gather various categories of personal information from different sources to provide our services. These sources include:

1. User Registration Information: When you create an account with us, we collect information such as your name, email address, and password. This information is used to create and manage your account, personalize your experience, and communicate with you about our services.

2. Payment Information: If you make purchases on our platform, we collect payment information, including credit card details or other payment methods. This information is used for processing transactions and ensuring the security of your payments.

3. Device and Usage Information: We may collect data about the devices you use to access our services, such as your IP address, browser type, operating system, and device identifiers. This information helps us optimize and improve our services, diagnose technical issues, and protect against fraudulent or unauthorized activities.

4. Location Information: With your consent, we may collect and use your precise or approximate location information to provide location-based services, such as personalized content or event recommendations.

5. Communication Data: When you contact us through our customer support channels or interact with us via email or other forms of communication, we may collect and store the information exchanged to address your inquiries and improve our customer support.

6. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behaviour on our website and app. This data is used for analytics, advertising, and personalization purposes.

7. Third-Party Integrations: If you choose to link your account with third-party services or apps, we may collect information from these integrations to enhance your experience and provide you with relevant content or features.

8. User-Generated Content: Any content you voluntarily submit to our platform, such as reviews, comments, or forum posts, may be made public and used in accordance with our Terms of Service.

We use the above-mentioned personal information sources to provide, maintain, and improve our services, customize the content, analyze user interactions, secure your account, and comply with legal obligations. We take your privacy seriously, and we are committed to protecting your personal information as described in this Privacy Policy.

The practices outlined in this policy apply when you use our services. Do not hesitate to contact us with any questions or concerns regarding this policy or your personal information.

This Privacy Policy is effective as of 4.10.2023. We may update this policy from time to time to reflect changes in our data practices, and any such updates will be posted on our website and app with a revised effective date. Please review this policy periodically for the latest information on how we handle your personal information.


The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  • 1. The personal data we will collect;
  • 2. Use of collected data;
  • 3. Who has access to the data collected;
  • 4. The rights of Site users; and
  • 5. The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.


By using our Site users agree that they consent to:

  • 1. The conditions set out in this Privacy Policy; and
  • 2. The collection, use, and retention of the data listed in this Privacy Policy.
Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

  • 1. IP address;
  • 2. Location;
  • 3. Clicked links; and
  • 4. Content viewed.
Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

  • 1. First and last name;
  • 2. Email address;
  • 3. Phone number;
  • 4. Address; and.
  • 5. Payment information.

This data may be collected using the following methods:

Creating an account
How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

  • 1. For marketing.

The data we collect when the user performs certain functions may be used for the following purposes:

  • 2. Communication

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

  • 1. If the law requires it;
  • 2. If it is required for any legal proceeding;
  • 3. To prove or protect our legal rights; and
  • 4. To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.


We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:

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How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

  • 1. You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking "unsubscribe" on the bottom of any marketing email or updating your email preferences under "Your Account"

Cookie Policy

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

Functional cookies

Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

Analytical cookies

Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;

Targeting cookies

Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and

Third-Party Cookies

Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

Monitor user preferences to tailor advertisements around their interests.


This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Information

If you have any questions, concerns or complaints, you can contact our privacy officer, Ranjith, at:

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